A snack food manufacturer was seeking a solution for quality issues on their potato chip frying application. The operation required double-pitch chain with extended pins, matched in pairs, to precisely form the shape of the chips.
The competitor’s chain had sharp edges and inconsistencies with plate heights, causing the chain to rub against the machine guides. This resulted in the risk of metal shavings contaminating the oil in which the chips were fried. If metal shavings were detected in the oil, the snack food manufacturer had to recall the entire batch of chips. There was another case where the competitor’s chain failed completely and led to unscheduled downtime. Both scenarios were unacceptable to the snack food manufacturer.
